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Frequently Asked Questions

Below are answers to frequently asked questions about our services.

Can you travel to my location to clean my commercial kitchen equipment?

DM & MM Services offers a mobile commercial kitchen cleaning service, and we can travel within Townsville, Magnetic Island,  Ayr, Burdekin, Ingham, Charters Towers and other areas across North Queensland for our clients. Our business is fully equipped to complete all your commercial kitchen cleaning requirements in one visit, including our updated service of on-site filter cleaning.

How often should I be cleaning my kitchen exhaust system?

We work with our customers to make recommendations for a regular cleaning schedule of their kitchen exhaust system based on a number of factors.  We take into account the variety of food being served, the service hours of the kitchen and the type of cooking equipment used.  It is crucial to avoid excessive grease and oil build-up on the canopy surfaces and filters as this can lead to greater costs in the long run, including higher service costs and irreparable filter damage.  After long periods of time, the extraction fan can also become clogged with this build up and can overheat.  Once damaged, this will involve expensive repairs or even require replacement.  


Our schedules are aligned with the Australian Standard AS1851-2012 to ensure sites are meeting their workplace health and safety (WH&S) obligations relating to food safety standards and fire prevention protocols. 

Why do I need to have a professional clean my range hood?

We offer a professional cleaning service for your commercial kitchen. If your business frequently uses stovetops, ovens or deep fryers, the canopy and filters will develop a build-up of grease, grime and food particles over time. Not only is this a hygiene issue, any excessive grease build-up is also a fire hazard.  Upon request, we can provide a full service report, which can then be stored and presented in case of inspections or insurance claims.

Will your exhaust cleaning service improve the energy efficiency of my kitchen equipment?

Yes. A clean exhaust and ventilation system means better airflow, which improves the efficiency of your kitchen equipment. Through our cleaning service, your equipment can run at 100 per cent, ensuring high production rates at a lower expense. You will save money on your energy bills while preventing a fire hazard.


Contact us for a free quote today

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